Standard Warranty
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3-Year Warranty
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Shipping Costs for Repairs
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Repair or Replacement
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In-House Support
Extended Warranty
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Includes all Standard Warranty features
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Option to extend warranty coverage by 1 or 2 additional years
Premium Warranty
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Extended Coverage Period
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Priority Support
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Replacement Guarantee
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Exclusive Discounts on Upgrades
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Some Accidental Damage Coverage
Extended Premium
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Includes all Premium Warranty features
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4 years of coverage at 30% of the TALINO price
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5 years of coverage at 40% of the TALINO price
Every TALINO purchase comes with Lifetime Support, even beyond the warranty period. Our complimentary three-year standard warranty is one of the best worldwide, providing free return shipping, swift repairs, and replacements. You can extend this coverage for up to two additional years with our Extended Warranty. For unparalleled support, choose our Premium Warranty, where we go above and beyond to ensure you’re back up and running without delay.
| Benefits |
FREE
FREE Standard 3 Years (Can be extended 1-2 years) |
Premium |
|---|---|---|
| Free Return Shipping (From SUMURI to You) | ✓ | ✓ |
| Repair or Replacement | ✓ | ✓ |
| Lifetime Support | ✓ | ✓ |
| No-Cost Shipping to Us and Back | ✗ | ✓ |
| Priority Support | ✗ | ✓ |
| Loaner TALINO while repair is in progress | ✗ | ✓ |
| Priority Shipment of Replacement Parts | ✗ | ✓ |
| Learn More | Learn More |
Want to know more about our TALINO Warranties?
Frequently Asked Questions
- Return Shipping Cost from SUMURI back to the you.
- Repair or Replacement: In the event of issues, you get free repairs or replacements of damaged parts.
- Provide basic technical support or customer service to help with warranty-related issues or to answer questions about product setup and operation.
The extended warranty costs 10% of the total cost of the system per additional year. So, if purchasing the One Year Extended Warranty, it costs 10% of the total TALINO price and if purchasing a Two Year Extended Warranty, it costs 20% of the total TALINO price.
Pricing: Additional 10% of the TALINO cost.
Specific Benefits:
- Everything that comes with the Standard Warranty.
- Priority Support: Dedicated, fast-track customer service with priority access to experienced support technicians.
- Free loaner workstation or laptop shipment to you while your TALINO is being repaired if the repair will take longer than 5 days.
- Expedited shipment of replacement parts for installation by you if the issue is diagnosed remotely.
