OpenText Mobile Investigator
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OpenText Mobile Investigator enables you to intuitively review, analyze, bookmark and report all mobile evidence relevant to a case within a single framework. With advanced mobile forensic extraction and analysis capabilities, OpenText Mobile Investigator supports over 35,000 device profiles and investigates smartphones, GPS devices and devices associated with the IoT.
Designed to enhance the way investigators review critical mobile device evidence, OpenText Mobile Investigator is built with a deep understanding of evidence integrity so that you can seamlessly complete any investigation with peace of mind.
OpenText Mobile Investigator – Product Overview & User Guide
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PRODUCT DESCRIPTION
OpenText Mobile Investigator seamlessly adds a large variety of evidence into a single interface to be able to search, parse, review and report on the digital data from most digital sources. With evidence support ranging from text messages, call records and photos to application data, OpenText Mobile Investigator empowers investigators to work the case thoroughly and efficiently. Providing the ability to investigate current iOS, Android and Windows devices, as well as legacy BlackBerry support, OpenText Mobile Investigator helps you conduct a thorough investigation.
OpenText Mobile Investigator delivers the evidence extraction capabilities you need for your investigation, from logical, physical, file system and cloud data extractions, to lock and password bypasses and chip dump extractions and processing. In addition to the extraction options, OpenText Mobile Investigator supports analytics of the data collected to include searching and indexing, OCR of data, image carving and data recovery. Because over 90% of the time spent on a mobile device is spent inside an App, OpenText Mobile Investigator’s App directory keeps all of the Apps together with both parsed data and easy links to follow to any raw data associated with the App, and
shares the metadata on the App with permission controls.
| Feature | Description |
|---|---|
| Unlock/bypass | Empowers the investigator by offering built-in bypass functions to ensure that no evidence within a device can be hidden or is inaccessible. |
| Comprehensive data source support | Including SQLite, Plists, archives, PDF, HTML and more, investigators are able to gather the widest variety of evidence for their case. |
| Powerful OCR support | Enables investigators to find, extract and analyze data within graphic files when running keyword searches. |
| Cloud access | Allows investigators to gather and review evidence from Google Drive, Twitter, Facebook and others. |
| Regular expression review | Provides the ability to locate credit cards, e-mail addresses and phone numbers. |
| International language support | Facilities mobile investigations across the globe with support for Spanish, French, Polish, Chinese and English. |
| Emoji searching | Helps investigators locate important evidence by searching emotion-based communications. |
| Activity timeline | Enables investigators to identify high-frequency activities. |
| Full-text indexing | Facilitates thorough investigations by digging deep for relevant communications. |
FREQUENTLY ASKED QUESTIONS (FAQ)
What is OpenText Mobile Investigator used for?
OpenText Mobile Investigator is a digital forensics solution designed to extract, analyze, and report on data captured from mobile devices, including smartphones and tablets. It supports iOS and Android, enabling investigators to access chat apps, texts, call logs, browser history, and more, even when dealing with encrypted or deleted files. OpenText Mobile Investigator is part of the OpenText cybersecurity digital forensics and incident response (DFIR) portfolio.
Does OpenText Mobile Investigator support both iOS and Android devices?
Absolutely. The solution supports more than 36,000 mobile device profiles across iOS and Android, including locked, encrypted, and damaged devices. This makes it a versatile option for agencies handling a wide variety of cases.
Can OpenText Mobile Investigator be used in corporate investigations or HR cases?
Yes. While widely used by law enforcement, OpenText Mobile Investigator is also valuable in enterprise settings for internal investigations, IP theft cases, compliance audits, or mobile device usage reviews. While enterprise customers often use the mobile investigation capabilities included in OpenText Endpoint Investigator or OpenText Endpoint Forensics and Response, investigators can turn to OpenText Mobile Investigator for deeper dive mobile forensic investigation capabilities.
Is OpenText Mobile Investigator easy to use for non-technical investigators?
Yes. The platform features an intuitive interface with guided workflows, customizable reports, and visualization tools. It’s accessible to both forensic experts and investigators with limited technical backgrounds, reducing training time and increasing productivity.
Can OpenText Mobile Investigator extract data from encrypted messaging apps like WhatsApp
Yes. OpenTex Mobile Investigator can extract, parse, and report on data from encrypted apps including WhatsApp, Signal, Telegram, and more, making it effective for complex investigations involving secure communications.
How does OpenText Mobile Investigator ensure digital evidence is court-admissible?
The tool supports forensic-grade data acquisition with full chain-of-custody tracking, metadata preservation, and standardized export formats, ensuring evidence is tamper-proof and defensible in court.
What types of mobile data can OpenText Mobile Investigator recover?
OpenText Mobile Investigator can recover a wide range of mobile data including SMS/MMS messages, call logs, contact lists, app data, photos, videos, geolocation history, browser activity, and deleted files, providing a comprehensive view of user activity for investigative purposes.
Can OpenText Mobile Investigator be deployed in both lab and field environments?
Absolutely. OpenText Mobile Investigator supports both lab-based forensic workflows and mobile deployments in the field. It can be used on standalone forensic workstations or integrated into portable imaging kits, making it ideal for time-sensitive investigations or remote evidence collection.
